Track your order
Order Status
Track Your Order
Once your piece has been dispatched, you will receive a shipping confirmation email with your tracking number and carrier link.
What to Expect
Production
Your bag is handcrafted to order. Production takes 3–4 weeks. You will receive a confirmation once production is complete.
Dispatch
Once dispatched via DHL Express or UPS, you will receive a tracking email. Please allow 24–48 hours for tracking to become active.
Delivery
Worldwide delivery takes 5–7 business days from dispatch. Signature is required for all orders above $500.
Need Help with Your Order?
If you have not received your tracking information or have questions about your shipment, our concierge team is available Monday through Friday, 9:00 AM – 6:00 PM EST.
Phone & WhatsApp
+1 (774) 445-5159
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